our terms

products & content

All ash white content, products and prices depicted on this website are subject to change without notice at anytime. We make the best effort to display correctly the images and descriptions of our products, including the colours. Please following the care instructions for the product to ensure the longevity of the garment and to avoid any damage to the garment.

Care Instructions:
All care instructions can be found on a label in the left side seam on each garment as well as on each garment page on our website.

shipping limitations

When an order is placed with ash white, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this website. All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

pricing & payment

All prices displayed on the ash white website are in Australian Dollars (AUD). 


 information accuracy

ash white attempts to ensure that all information on this website is as accurate and current as possible. We reserve the right to change prices, product availability and descriptions at any time. At times the information displayed may occasionally be inaccurate, or out of date. We also reserve the right to alter the terms of any special offers or sales periods and sale stock at any time.


placing an order

Please follow the checkout instructions to place your order. Once we have received the order, we will send you an email containing your Order Confirmation to acknowledge that we have received your order.

All orders are subject to approval by ash white and we will confirm the order by sending you a Shipment Confirmation via email. Please note that during sales periods it may take up to five (5) business days to process an order.

We reserve the right to cancel your order at any time before we have accepted it and we may withdraw our approval and cancel your order where there has been an obvious error in price or where the products are no longer in our inventory. We also reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We may also require verification of information prior to the acceptance and/or shipment of any order.


 use of the ash white website

The ash white website design, all content, text, graphics, style information, and other material displayed on or that can be downloaded are either the property of or are used with permission by ash white. The website and all content are protected by Australian and International Copyright, trademark and other laws and may not be used unless you have prior written permission.

If you wish to use any material from this website, please contact us via the email form on our contact page.

You must not modify, adjust or reproduce any information on this website or publicly display, distribute use any information or such materials for any public or commercial purpose. Any unauthorised use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. You agree to accept responsibility for all activities that occur under your account or password.
If you have any questions or concerns about our Terms and Conditions please contact us via email form on our contact page.